When Hosts Trust the Tools, Guests Feel It!
Manage the experience before and at arrival — with warmth, across reservations, queues, prepayments, and more.
Reach potential guests across channels
Plan ahead and ensure effective reach to your guests — wherever they are — with reservation and queue channels.
Reach guests across all channels — web, phone, social, and more.
Manage waitlists and queues with ease and show real time wait estimations.
Link your reservation or queue experience to Google maps and Instagram.
Maximize Seating with Flow AI
Flow AI helps you seat guests faster, smarter, and more efficiently — no matter how complex your floorplan is.
Combine and assign tables with intelligent recommendations.
Optimize for group size, session time, and seating zones.
Free your hosts from guesswork and manual reshuffling.
Own the Experience. Build the Brand.
Your booking experience is part of your brand. With Flow, you control the look, feel, and guest connection — without third-party clutter in sight.
Let guests book directly through your branded channels.
Deliver a consistent, premium experience from the first click.
Strengthen brand loyalty with every reservation.
Create Moments. Guarantee Attendance.
From seasonal menus to exclusive events, Flow helps you craft premium guest experiences — and secure every seat with smart prepayments.
Design and promote unique hospitality experiences.
Collect secure prepayments through Gormic Pay.
Reduce no-shows and boost revenue with ease.
What Does Integration Mean for Gormic Flow?
Real-time integration across the Gormic Suite unlocks exclusive, high-value capabilities to deliver an exceptional F&B experience at every guest journey touchpoint.
Enable Personalized Guest Experiences Before and at Arrival
Access guest profiles directly from the Host App.
Notify the host of guest preferences like favorite seating, frequent orders, and special occasions anniversaries, birthdays.
Automatically feed data into Gormic CRM and the Advanced Segmentation Engine.
Enable Smooth Handovers Between Hosts and Waiters
Instantly notify waiters of arriving guests and display table assignments with reservation and preference details.
Automatically link prepayments to guest bills and apply deductions seamlessly.
Automatically connect orders to reservations and guest profiles for a fully unified experience.
Apps and Tools
1
Table Management
Interactive, advanced tools for managing tables and optimizing restaurant seating capacity — offering a complete view of occupied tables, upcoming reservations, and active waitlists.
2
Reservations
The simplest way to reach your guests and capture bookings directly from your website, fully customized and integrated with your social media channels and Google Maps — no third-party reliance.
3
Queue
Easily organize queues and waitlists directly from your website, seamlessly connected with table management tools, and provide a real-time, interactive wait experience — without third-party dependency.
4
Host App
A mobile app that equips your hosts with everything they need to deliver an outstanding guest welcome — with full visibility over reservations, waitlists, and guest profiles.
5
Experiences
Create and promote exceptional dining and hospitality experiences, bringing special occasions to life — while boosting sales and minimizing no-shows through Gormic Pay’s prepayment features.