When One Order Sets the Experience in Motion

Make every order flows instantly across your service, CRM, and digital tools — creating one seamless customer experience.

Serve Faster. With Total Confidence.

Gormic POS gives your team the speed and control to deliver smooth service — across dine-in, pickup, and digital channels — with flexible payment options and real-time order flow.

Accept orders from table, counter, delivery apps, and online.

Enable upfront, in-session, or split payments with ease.

Keep kitchen, cashier, and service teams perfectly aligned.

Serve in Sequence. Course by Course.

Give your team control over course pacing, firing, and flow — so every dish arrives at the right time, to the right guest, every time.

Control when each course is fired — all at once or one at a time.

Adjust timing to match guest pace and mood.

Increase average check with more intentional, high-touch service.

Stay Ready. Even When the Internet Isn’t.

Unexpected outages shouldn’t stop great service. Keep your business running with secure, reliable offline functionality.

Continue taking orders and processing payments with no connection.

Prevent service delays during network interruptions.

Keep every detail synced automatically once you’re reconnected.

Empower Your Staff with Tools They’ll Love to Use

Great experiences start from within. Gormic is built for both customers and the teams behind the scenes — with tools that simplify training, reduce stress, and make service more enjoyable.

Streamline workflows with an intuitive, modern user experience.

Speed up onboarding and reduce training time.

Help staff stay focused, confident, and in control.

Offer Flexible Billing. Maintain Control.

Gormic POS gives you full control over how customers pay — from splitting bills and sharing payments to accepting prepayments and tracking every method in one place.

Split bills by product and divide payments with ease.

Accept prepayments for reservations, vouchers, and gift cards.

Support all major payment types with linked reporting.

Control Every Menu. On Every Channel.

Gormic POS lets you manage products and menus across channels — with real-time sync, smart availability control, and full modifier customization.

Seamlessly manage menus for table ordering, pickup, web, and delivery platforms.

Equip waiters with a dedicated menu featuring promoted and 86’d items.

Sync menu data across Gormic tools and third-party platforms with daily stock updates.

Easily manage modifiers, upsells, and paid add-ons.

Integrated with ZATCA Second Phase
Connect your e-invoicing system directly with the Zakat, Tax and Customs Authority ZATCA and issue fully compliant invoices. Gormic POS is fully integrated for Phase 2 of electronic invoicing.

And more

Enable multiple cashiers to serve different restaurant sections.

Apply discounts to entire bills or individual items.

Automatically apply discounts based on time, order type, or product.

Organize kitchen stations and assign tasks with clarity.

Automatically link printers to kitchen stations — no setup required.

Monitor performance with detailed, real-time sales and billing reports.

Access a comprehensive end-of-day report.

What Does Integration Mean for Gormic POS?

Real-time integration across the Gormic Suite unlocks exclusive, high-value capabilities to deliver an exceptional F&B experience at every guest journey touchpoint.
Enable Personalized Customer Experiences In-Venue

Access customer profiles directly from the Cashier App or Waiter App.

Alert waiters to recurring customer preferences, food allergies, anniversaries, and birthdays.

Automatically feed customer data into Gormic CRM and the Advanced Segmentation Engine.

Apply loyalty benefits and discounts automatically at checkout.

Enable Smooth Handovers Between Host and Waiter

Instantly notify waiters when customers arrive, showing table information, preferences, and reservation details.

Automatically link prepayments to customer bills and deduct the appropriate amounts.

Seamlessly connect orders with reservations and customer profiles for a fully unified service experience.

Enable a Connected and Interactive Self-Service Experience

Track order status with real-time updates from the kitchen and POS system.

Synchronize instantly with the live menu, automatically notifying customers about low-stock items and hiding unavailable dishes.

Allow customers to view their latest bill generated by the POS system.

Apps and Tools

1

Cashier App

Advanced order management and restaurant operations made simple — with real-time integration across Gormic solutions and full offline mode support to ensure business continuity.

2

Waiter App

A mobile app that equips waiters with everything they need to deliver exceptional in-venue customer service — with multi-course dining support and integration with Gormic Flow for incoming customer alerts.

3

Kitchen Display System KDS

An intuitive kitchen screen designed to streamline kitchen operations and boost back-of-house efficiency.

4

Customer Display Screen CDS

A customer-facing display at the cashier station — delivering a transparent, seamless checkout experience.

5

Aggregator Link

Connect and manage delivery and pickup orders from third-party platforms directly into your POS — effortlessly linking external orders without manual intervention or complexity.

FAQ

Ready to Elevate Your Sales Experience?

The demo is on us — send your request and we’ll get you started!